As a business owner, I am always looking for new ways to make a better connection with potential clients. I know many of my loyal customers had questions before they started using my services, so I wanted to find a way to answer the questions of those people who were thinking about doing business with me. Although I have a section on my website where visitors can read through some of the most common questions I received, I still wanted something a bit more personal.
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I did some research and found out about the option to use live chat on my website. As soon as I set things up, people who visited my website would notice a chat box on the screen. They could ask me questions or talk to me directly instead of waiting a long time to get a response. I certainly believe the live chat has helped me make more sales while keeping my customers happier. More information can be hear: http://blog.wishpond.com/post/68073161663/25-tips-email-lead-generation-from-social-media
The potential customers know they can get in touch with me without a problem. I know I can handle any concerns they might have. As a result, they put in their orders and want to continue doing business with me. Anyone who has their own website and would like to make additional sales while connecting on a different level with customers should consider installing the live chat.